Elevating the guest experience through ongoing digital innovation
Paultons Park were quick to recognise the potential of mobile apps whilst they were still a new development in the attractions industry. A thirst for continuous innovation and collaborative approach have helped Paultons Park transform their guest experience for the better.
Download the case study to discover the benefits their guest-facing app has brought to both the park and its visitors, including:
- Eliminating common pain points, helping guests make the most of their visits
- Communicating news and special offers dynamically with targeted messages based on a guest’s location
- Capturing guest feedback and positive Trip Advisor reviews
- Understanding guest behaviour and making data-driven decisions